FREQUENTLY ASKED QUESTIONS

Last Updated on February 01, 2020

We accept debit / credit cards through PayUMoney. We also accept online bank transfers and deposits in our bank account.

We usually take 1-5 working days to dispatch the order from our warehouse. Further it takes 2-3 working days for the package to be delivered.

You can change or cancel the order before the order is dispatched by calling us or dropping us an email. Once the order is dispatched, it cannot be cancelled.

You can ask for the tracking number from our customer care to track the shipment.

We do not provide warranty on our electric diffusers.

If there is any manufacturing defect in the product, you can return the product within 15 days of receipt of the order.

USING AROMA DIFFUSERS

Know about aroma diffusers and how to use them

In an average room it is only necessary to burn oil burners for around 20 minutes to get the benefit from it. You can continue burning it as long as you want to spread the fragrance of essential oils.

Jojoba oil. It doesn’t get evaporated unlike water.

It is not necessary to dilute them. However, if you want to dilute them, the blends should be 2 – 5 drops in 10 ml of base oil.

One or two tablespoon of distilled water depending on how large is the bowl.

Since it will get hot, you should put aromatherapy oil burner on a heat proof surface.

The heat from the candle gently evaporates the water and oils together into the surrounding air.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US

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